Privacy Policy of MyDrop

Last updated: 04.04.2026

Thank you for choosing to be part of our community at MyDrop ("Company", "we", "us", "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mydrop.com.ua or use our services, including interaction with Instagram through the Instagram Messaging API. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our services.

1. Information We Collect

We collect personal information when you interact with our website or services, including but not limited to:

  • Account Information: Name, email address, and other details provided when creating an account on our platform.
  • Social Media Data: If you choose to connect your Instagram/Facebook account with our services, we may collect your Instagram/Facebook user ID, messages, profile information, and any data permitted by Instagram/Facebook API.
  • Usage Data: We collect information about your interactions with our website and services, such as IP addresses, browser type, and usage patterns.
  • Device Information: Information about the device you use to access our services, including the type of device, operating system, and version.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and improving our services: To facilitate communication through Instagram/Facebook Messaging API and to ensure the services operate as expected.
  • Personalizing your experience: To tailor the content and features of our website or services to your preferences.
  • Security and fraud prevention: To detect, prevent, and address technical issues, potential threats, or illegal activities.
  • Compliance with legal requirements: We may use your information to comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information in the following cases:

  • With service providers: We may share your data with third-party providers that help us operate our website, process payments, or provide services. These providers are obligated to maintain the confidentiality of your data.
  • For legal reasons: We may share your information when required to do so by law, in response to a subpoena, court order, or other legal processes.
  • Business transfers: If our business is merged, acquired, or sold, your information may be transferred as part of that transaction.

4.1 Your Data and Instagram

If you connect your Instagram account with our services:

  • We will only collect and use data that is necessary to provide the requested services and in compliance with Instagram's terms of use.
  • We will not use Instagram data for any purpose that is not explicitly stated in this policy or required for the functionality of our services.
  • We will adhere to all policies and guidelines set forth by Instagram in the use of Instagram Messaging API.

4.2 Your Data and Facebook

If you connect your Facebook account with our services:

  • We will only collect and use data that is necessary to provide the requested services and in compliance with Facebook's terms of use.
  • We will not use Facebook data for any purpose that is not explicitly stated in this policy or required for the functionality of our services.
  • We will adhere to all policies and guidelines set forth by Facebook in the use of Facebook Messaging API.

5. Data Retention

We retain your personal information only for as long as it is necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You have the right to request corrections to any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to certain legal obligations.
  • Objection or Restriction: You can object to or request that we restrict the processing of your personal data in certain situations.

To exercise these rights, please contact us at [email protected].

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you either through email or through a notice on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

[email protected]

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